Services
Ten disciplines. One integrated system of support.
Every deliverable below is scoped with the same transparent methodology, priced with a written estimate before work begins, and delivered with two revision rounds included.
Every deliverable below is scoped with the same transparent methodology, priced with a written estimate before work begins, and delivered with two revision rounds included.
Organizations rarely have a single, isolated problem. A hiring bottleneck is usually a governance question. A funding gap is usually an operating model question.
Most engagements draw on three or four of these disciplines at once. Discovery determines which, and the written proposal names each deliverable, its complexity rating, its hour range, and its cost before you commit to anything.
Living strategic documents rather than static plans. Comprehensive business plans integrate governance frameworks, financial projections, operational models, staffing plans, and compliance structures into a single document leadership can execute against.
Clarity of roles, decision-making authority, and compliance for organizations operating across multiple legal entities, with draft charter language and the procedures that govern who joins, who leads, and who leaves.
The systems that keep an organization running with consistency and accountability, including shared back-office models for coalitions that want administrative efficiency without surrendering independence.
People infrastructure that protects the team and the organization alike, from the handbook that sets expectations to the compensation analysis that makes pay decisions defensible.
Hiring systems that find the right people and reflect your values in the process itself, whether you need the full cycle managed or a single rubric built.
DEI work that moves past statements into structure, measurement, and daily practice, grounded in liberation psychology rather than compliance theater.
Growing the leaders your mission will depend on next. Prior programs designed for 200+ staff increased leadership confidence scores by 35 percent and improved manager feedback quality by 42 percent.
Learning experiences designed for retention, application, and measurable change, delivered across more than 40 workshops with national partners to over 1,000 professionals.
When strategy needs hands, we show up in person. Embedded support for organizations that need implementation capacity rather than another recommendation.
Owner-side management that keeps property projects on schedule, on budget, and on mission, informed by direction of $34M+ in co-development across 500+ affordable housing units through LIHTC, RAD, and CHOICE Neighborhoods programs.
Most engagements draw on three or four of these at once. Discovery tells us which.
Hour estimates are not just drafting time. They account for the research that precedes the work, the internal quality assurance that follows it, and the coordination that surrounds it.
Review of your existing documents, targeted research, and the information gathering each deliverable requires.
Writing, framework design, tool building, and content structuring.
A full review pass before anything reaches your desk.
Standard engagements include two revision cycles per deliverable based on your feedback.
Progress updates, check-in meetings, correspondence, and coordination throughout.
If your organization needs a deliverable outside this catalog, HERA scopes it with the same methodology and provides a custom written estimate. Engagements can also be phased, so you start with what is most urgent and add scope over time.
Discuss a Custom Scope
Discovery is designed to surface what is most urgent and most impactful, so you invest where it actually matters.